![]() ![]() It is a safe bet that scammers will use some of this information to target T-Mobile users with phishing messages, account takeovers and harassment. There are currently no signs that hackers are selling this latest data haul from T-Mobile, but if the past is any teacher much of it will wind up posted online soon. The amount that you claim from T-Mobile will be determined by the class action administrator based on how many people file a legitimate and timely claim form.” Out of pocket losses can be reimbursed for up to $25,000.00. “If you reside in California, you will receive an estimated $100.00. “If you opt for a cash payment you will receive an estimated $25.00,” the site explains. If you were a T-Mobile customer affected by the 2021 incident, it is likely that T-Mobile has already made several efforts to notify you of your eligibility to file a claim, which includes a payout of at least $25, with the possibility of more for those who can document direct costs associated with the breach. But here’s the catch: If you were affected by that 2021 breach and you haven’t filed a claim yet, please know that you have only three more days to do that. The settlement related to the 2021 breach says T-Mobile will make $350 million available to customers who file a claim. In that context, a few hundred million dollars every couple of years to make the class action lawyers go away is a drop in the bucket. While that may seem like a daring thing to say in a data breach disclosure affecting a significant portion of your active customer base, consider that T-Mobile reported revenues of nearly $20 billion in the third quarter of 2022 alone. “We have made substantial progress to date, and protecting our customers’ data remains a top priority.”ĭespite this being the second major customer data spill in as many years, T-Mobile told the SEC the company does not expect this latest breach to have a material impact on its operations. “As we have previously disclosed, in 2021, we commenced a substantial multi-year investment working with leading external cybersecurity experts to enhance our cybersecurity capabilities and transform our approach to cybersecurity,” the filing reads. ![]() In its filing with the SEC, T-Mobile suggested it was going to take years to fully realize the benefits of those cybersecurity improvements, even as it claimed that protecting customer data remains a top priority. The company pledged to spend $150 million of that money toward beefing up its own cybersecurity. Last year, T-Mobile agreed to pay $500 million to settle all class action lawsuits stemming from the 2021 breach. That breach came to light after a hacker began selling the records on a cybercrime forum. In August 2021, T-Mobile acknowledged that hackers made off with the names, dates of birth, Social Security numbers and driver’s license/ID information on more than 40 million current, former or prospective customers who applied for credit with the company. The company says it is in the process of notifying affected customers, and that no customer payment card data, passwords, Social Security numbers, driver’s license or other government ID numbers were exposed. 5, 2023, and that an investigation determined the bad actor started abusing the API beginning around Nov. T-Mobile said it first learned of the incident on Jan. In October, mobile provider Optus disclosed that hackers abused a poorly secured API to steal data on 10 million customers in Australia. But left improperly secured, these APIs can be leveraged by malicious actors to mass-harvest information stored in those databases. The data stolen included customer name, billing address, email, phone number, date of birth, T-Mobile account number, as well as information on the number of customer lines and plan features.ĪPIs are essentially instructions that allow applications to access data and interact with web databases. Securities and Exchange Commission, T-Mobile said a “bad actor” abused an application programming interface (API) to hoover up data on roughly 37 million current postpaid and prepaid customer accounts.
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